Cambridge One is a platform for Teachers and Learners of ESL (English as a Second Language) to access resources and activities published by Cambridge University Press. It allows all the ESL content to be found in one easy to access place and provides data and feedback on progression. Teachers and School Administrators also use the integrated learning management system to monitor learners and give them the tools they need.
Due to a non-disclosure agreement protecting this project, I am currently unable to give details about the work I conducted during my time at Cambridge University Press.
The team working on Cambridge One is located globally in 5 key locations, so we are used to effective remote collaboration. Our projects are agile and often harness Scrum and Kanban; we use whatever tools and methodologies are most appropriate to get the work done. When not collaborating in a cross-functional team, I sit within the Global Service Design Team, specialising in User Experience Design and Research. The user is at the forefront of our decision-making. We always look for ways to improve their experience while working within the constraints of a business that is new to digital.